1 - What types of refrigerants do you carry? We offer a range of high-quality HVAC and commercial refrigerants, including popular options like R-410A, R-134A, R-22, R-404A, R-32, and R-454B. Every product is factory-sealed and meets all relevant industry standards for quality and compliance.
2 - Is EPA certification required to purchase from you? No, EPA certification is not required to place an order with us.
3 - How long will shipping take? We process orders within 1–2 business days. Standard shipping typically arrives in 4–7 business days, depending on your location and the carrier's schedule.
4 - Do you ship across the entire United States? Yes, we ship to all 48 contiguous U.S. states via DOT-approved hazardous materials carriers. Please note that we do not ship to Alaska, Hawaii, or internationally.
5 - What is your return policy for refrigerants? We accept returns within 30 days, but only for manufacturing defects or errors on our part (such as shipping the wrong item). Due to strict safety regulations, all refrigerant products must remain unopened and in their original factory-sealed condition for any return to be eligible.
6 - Which payment options are available? We accept all major credit cards and debit cards, as well as approved invoice payments for eligible customers. Every transaction is handled through secure, encrypted processing.
7 - How do I get in touch with customer support? We're here to help! Reach us via:
- Email:support@frigolite.shop
- Phone: 404-874-8326
- Hours: Monday–Friday, 10:00 AM – 7:00 PM (business hours)